OrangeFren - compare KYC-free crypto exchange rates

Frozen, need to contact them by mail to get your funds returned and live chat doesn't care. Never use this BS

They charged $300 more in fees than expected. I do not recommend using this service until they learn how to fix their mistakes. I initiated an XMR-to-ETH exchange; the process was relatively fast and there was no volatility, yet they simply decided to charge a 1.3% higher fee. The exchange amount was $26,000. I am currently resolving this situation with the help of Orange support, as CCE refused to handle the matter properly.

These guys are scammers. I did a test exchange for $4,500. First, the rate was 1.5% different from the rates on OrangeFren. I went to their page and created an exchange, and the rate dropped another 1%. I also waited for my exchange for about 90-100 minutes. In the end, I received 0.2% less. At the time of receipt, the difference with their current rate on Orange was about 3-3.5%, but my coins were absolutely clean, and they couldn't give me any explanation or compensation. With such a small amount as 4.5k, they managed to cheat me out of $120. I don't want to imagine what they would do with 50-100k. Maybe they wouldn't even exchange them, if it was difficult for them to honestly exchange 4500 in two hours. I made all the screen recordings and screenshots of each stage of the exchange. 0/10 👎

Froze funds and would not refund. Even after I sent ID and further info, they or their provider just keep asking for more like video logging into my computer. Their customer service tried to be helpful but in the end I had to lose my hard earned money or dox myself to a crazy amount.